Ethical
leadership is crucial for the realization of socially responsible goals benefiting
society. Good business leaders are concerned
about more than profit. They are equally
concerned about the impact of the business on stakeholders and the
environment. What are the key components
of ethical leadership development? Integrity,
compassion and communication are important characteristics of ethical leaders.
Ethical leadership includes integrity.
Integrity is derived from the Latin and means whole or complete. An individual with integrity does the right
thing because it’s the right thing to do – not because the boss or clients are
watching. A culture of intergrity is a game-changer
for any organization. After the initial
training and the corporate value statements are distant memories, employees do
what they see. If the manager decides to
bend the rules, the rest of the team is likely to follow. In the wake of the 9/11 tragedy, with the
airline industry reeling, few would have blamed Southwest Airlines if they
decided to abandon their no lay-offs policy.
The company stuck together during the tough stretch. As CEO James Parker stated, "We are
willing to suffer some damage, even to our stock price, to protect the jobs of
our people."
Ethical leadership includes compassion. Employees and even soldiers are willing to
follow a leader who cares for them into the great unknown. I’ve heard several times lately – and this rings
true – that people don’t care about what you know until they know you
care. Employees are people first. Although we've all heard the clichés about
treating customers/students/employees (fill in the blank) like humans and not
numbers, it takes diligence and effort to execute. It is easy for any leader to consider
those in their charge as commodities, but the discerning ones understand the power of
compassion. Roman historian Curtius
described a sliver of time with Alexander the Great thusly, “Riding to the
front line he named the soldiers and they responded from spot to spot where
they were lined up. The Macedonians who
had won so many battles in Europe and set off to invade Asia…got encouragement
from him – he reminded them of their permanent values.”
Ethical leadership includes communication.
It’s impossible to be an ethical leader without mastering the art of
effective communication. Skilful speech is
just one aspect of communication; arguably, the more important part is
listening which helps develop insight and understanding. Leaders are in contact with various
stakeholders on a regular basis: Communication is vital to the role. James Humes states, “Every time you have to
speak, you are auditioning for leadership.”
A leader’s speech establishes the vision which is used to motivate and inspire
the team. When energy levels wane, a
leader’s words encourage and help keep things on the right path.
Ethical
leaders exude integrity, compassion and effective communication. I've certainly learned a great deal about
leading through my professional life as entrepreneur and educator. A promising business idea may bring success
if executed properly, but it speaks nothing of the moral fibre of corporate leadership. Ethical leadership development is a journey,
not a destination. As with every
journey, steps must be taken everyday to ensure progress.
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